Anyone can store business records. Storage is a commodity that you rent per square foot. When you run out of space then you get more. Simple as that. In our world Records Management is actually less expensive and better than simple storage. ARMA and records management professionals agree that storage is only the tip of the iceberg of record keeping cost. The real cost has to do with how you find a file when you need it. It only becomes only important when you need it and then ... it usually goes from the unimportant sitting in a box in the basement to the Board Room for Litigation or Regulatory Compliance.
If you have a story about how lost and missing files has cost you money, please post it to this blog.